Q. Can I cancel for any reason after I place an order?

A. No. All sales are final and there are no cancellations or exchanges.

Q. Will I get a refund if my event cancels?

A. Depends. If an event completely cancels and is not rescheduled, then a full refund will be issued. However, if part of an event cancels, there are no refunds issued. We are not liable for refunds under the following circumstances that are beyond our control: event postponement, rescheduling or time changes due to weather, nature, construction, or any other abnormal conditions or developments.

Q. Is the price I pay the same as the price printed on the ticket I receive?

A. No, you are paying a premium for our value-added service. The price you are paying is the current market value for the tickets you are ordering. We specialize in obtaining hard-to-find tickets and resell tickets above face value (the price printed on the ticket).

Q. Who decides what price the tickets are sold for?

A. All ticket prices are based upon the current market value, which is influenced by supply and demand. Therefore, we are constantly updating our ticket prices to accurately reflect the current market value. Our prices are subject to change at any time and without notice.

Q. Where do you get your tickets from?

A. We buy our tickets from a variety of locations, including; ticket box offices, season ticket holders and other ticket resellers. We often purchase tickets from customers like you who have extra tickets to sell.

Q. What happens if the tickets I purchase from you are lost or stolen after I receive them?

A. Protect your purchase like you would cash.  We do not have the ability to reprint tickets if they are lost or stolen.

Q. Where is your company office located?

A. We are located in Addison, Texas in a development called Addison Circle. Our physical address is:

15640 Quorum Drive,  Addison, TX  75001

Q. Will my tickets be shipped to me the same day I order them?

A. Tickets are sent as soon as they are physically available. That means we will ship your tickets to you (via the shipping method you selected) immediately after we receive them in our office. Most tickets are shipped within 24 hours of the date they were ordered. Some tickets, particularly those ordered for major events, take considerable time before we receive them. Often we do not receive them until the week of the event. However, your tickets are guaranteed and you will receive them prior to your event. 

Q. Can I have my tickets shipped to an address different than the address on my credit card?

A. Yes, but only under certain conditions. In those situations, we have to get a faxed permission form from the cardholder that includes a photocopy of the cardholders driver's license and credit card.

Q. Can I get tickets for events not listed on your website?

A. Yes, if you submit a request to our office, we will try to find the tickets you need.

Copyright © 2010 Advantage Tickets

15640 Quorum Drive, Addison, TX  75001

1-800-762-9849 | (972) 267-2201 | (972) 239-0974 fax

After Hours / Emergency Contact (214) 724-6548