TERMS AND CONDITIONS, ALONG WITH ANY OTHER POLICIES OR GUIDELINES POSTED ON THIS WEB SITE, SHALL GOVERN YOUR USE OF THIS SITE. BY USING THIS SITE AND/OR BY PLACING A TICKET REQUEST ON THIS SITE, YOU ARE AGREEING TO THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE MAKING A TICKET REQUEST

1. Events taking place within the state of Texas are subject to 8.25% state sales tax.. Shipping charges are calculated based on shipping method.

2. The price you pay may be substantially higher than the face value printed on the tickets.

3. There are no refunds, exchanges, or cancellations on any request once it is submitted to us. This policy is in place because when you place your ticket request, we attempt to secure those tickets for you. Please order tickets only after you are certain you want them.

4. All prices are listed in U.S. Dollars (USD) and are guaranteed after your tickets have been committed to from the ticket supplier offering the tickets, your credit card has been charged and your purchase is completed. Since tickets are bought and sold on an open market, market prices are subject to change at any time prior to Order Confirmation, and we do not guarantee that you will be able to purchase the tickets for the prices shown on our Web site or that such tickets will be available, until Order Confirmation.  Please check your tickets carefully once they arrive. Please contact our office prior to the event if you have not received your tickets or if you have questions regarding the tickets you received.

5. Immediately after you submit your request for tickets, you will receive an email notifying you that we have received your request. This does not confirm ticket availability or prices. It only indicates that we have received your request for those tickets and have begun the process for securing the requested tickets. Once the requested tickets have been secured by us, your credit card will be charged and you should receive a phone call confirming that your request has been finalized. You should also receive a copy of your invoice. If you have not heard from us, please call our office to check on your order. NEVER make an assumption about the status of your order because you have not been contacted by us. Orders may not be cancelled due to problems with receipt of emails.

6. Please note that purchases by credit card do not grant any variances from our Terms and Conditions. You are still responsible for complying with our Terms and Conditions. Any attempts to defraud Advantage Tickets may result in legal and criminal action brought against you. Advantage Tickets notifies local and federal law enforcement authorities in cases of fraud or suspected fraud and aggressively and fully cooperates with investigations.

Because of the increased market value of certain tickets, Advantage Tickets may request additional proof identity on any order prior to processing. Proof of identity may include but is not limited to a signed authorization form.

7. Event dates and times printed on the face of the tickets, or in any correspondence from Advantage Tickets, are always subject to change. This is especially true for sporting events that are subject to television scheduling conflicts. It is your responsibility to check for any possible changes in date and time. You may check with your local media or call our office at 800-762-9849 to ensure that you arrive at the event on the correct date and at the correct time. You agree that Advantage Tickets is not responsible for changes in date or time of the event, and that refunds will not be issued due to event dates or times being changed.

8. All tickets shipped will be done so via Federal Express, and will require a signature. We use express delivery services requiring signature to ensure that your tickets arrive safely and that their location can be tracked at any time. It is your responsibility to track your package and to be available to accept the package. You agree to provide us with a secure delivery location and authorize someone at that address to act as your agent in your absence to accept delivery of the package. If you provide a delivery location other than your credit card billing location, you hereby specifically agree to be responsible for that delivery and the tickets once delivered to the address you specify. You agree not to dispute such charges. Your expected ticket arrival date is based on the actual date we ship the order. As example; if you choose “One Day Shipping” you will get your tickets one business day after the tickets are available, not necessarily one business day after you place your order. If for any reason your tickets are returned to us, we will contact you to arrange for another delivery attempt. Please take into account any potential delays, such as adverse weather conditions.  Advantage Tickets is not responsible, under any circumstances, for the timely redelivery of your tickets.

9. When you receive your tickets keep them in a safe place. Unfortunately, tickets cannot be replaced if they are lost, stolen, or damaged. Please note that direct sunlight and heat can damage some tickets.

10. If an event is postponed or rescheduled, the tickets will be honored for the rescheduled event date. New tickets will not need to be issued for most rescheduled events or postponements. As we are not able to recover our costs on the tickets that we acquired for you, we in turn are unable to offer customers refunds on postponed or rescheduled events.  If an event is cancelled for any reason other than an act of God (rainout, earthquake, flood, etc.), war, terrorism, strike, or lockout, we will provide a full refund for the amount that you paid for the tickets. Shipping charges are not refundable. In case of a rainout or strike for a sporting event, no refunds will be made. We will attempt to contact you with further instructions in these instances.

11. In the case that an event is relocated to a different venue, tickets for the new venue will be provided if necessary and a refund will not generally be given. Exact refund and exchange policies are determined on a show by show basis by the venues and performers. If seating is not available at the new venue a refund will be offered.